Privacy Policy
At Scent Elixire, your privacy is very important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with us.
1. Information We Collect
When you browse or shop on our website, we may collect the following information:
-
Personal Information: Name, email address, phone number, shipping address, and billing information.
-
Order Details: Products purchased, order amount, payment method.
-
Device & Usage Info: IP address, browser type, pages visited, time spent, and other analytical data via cookies.
2. How We Use Your Information
We use your information to:
-
Process and fulfill your orders
-
Contact you regarding your order status
-
Send order confirmations and delivery updates
-
Improve our website and shopping experience
-
Send promotional emails (only if you opt-in)
-
Respond to your customer service queries
3. Data Protection & Security
Your personal data is stored securely and is only accessible by authorized personnel. We use SSL encryption, secure servers, and payment gateways to protect your data during transactions.
We do not sell, rent, or share your personal information with third parties, except as required by law or for fulfilling your order (e.g., courier services or payment processors).
4. Cookies
We use cookies to improve your browsing experience, remember your preferences, and provide relevant content. You can choose to disable cookies through your browser settings, though it may affect your site experience.
5. Email & SMS Marketing
If you subscribe to our newsletter or opt-in for updates, we may send you occasional emails or SMS about new arrivals, offers, or scent tips. You can unsubscribe at any time by clicking the "Unsubscribe" link or messaging us.
6. Third-Party Links
Our site may contain links to third-party websites. Once you leave our site, we are no longer responsible for how those websites handle your data.
7. Your Rights
You have the right to:
-
Access the data we hold about you
-
Request corrections or deletion
-
Withdraw consent for marketing at any time
To do so, contact us at:
📧 support@scentelixire.com
8. Policy Updates
We may update this Privacy Policy occasionally. Any changes will be posted here with the updated effective date.
Contact Us
For any questions about your privacy or data:
✉️ support@scentelixire.com
